Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (978) 730-8636 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
The Real Home Furniture Outlet Stores
in Gardner & Leominster, MA
Gardner Outlet Furniture offers in-home delivery and set-up for a fee. Our professionally trained personnel will unwrap, place, and assemble your furniture in the appropriate room.
Gardner Outlet Furniture takes all measures to prevent damages. Our excellent packaging and shipping experience reduces the chance of damage. However, when your furniture arrives, please take the time to ensure all paperwork is accurate and that the correct items have been delivered. A Merchandise Receipt will be signed by the customer to acknowledge that receipt of these items are in good condition. It is the customer’s responsibility to thoroughly check over and visually inspect the merchandise before signing this paperwork. Any damage must be noted on the Merchandise Receipt. All claims must be filed (emailed) with pictures and a detailed description of the damage to our customer service department, sales@gardneroutletfurniture.com . Gardner Outlet Furniture must be contacted within 48 hours of delivery time to receive replacement items. Gardner Outlet Furniture will not be responsible and will not accept any claims that are not noted on the Merchandise Receipt. If the item is severely damaged, please refuse the shipment and contact your sales associate at 978-730-8636. We will arrange for a replacement or replacement parts to be rushed out. We will take the quickest route to remedy the situation.